Frequently Asked Questions

Everything you need to know about cultivating your perfect garden with Henderson Garden Supply.

What is the standard shipping time for garden tools and supplies?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer a warranty on Henderson power equipment?

Yes, all Henderson-branded power tools come with a 2-year limited warranty against manufacturing defects. Accessories and manual hand tools carry a 1-year warranty.

How do I return an item that doesn't meet my expectations?

We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to receive a return authorization number and shipping instructions.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Are your organic fertilizers and seeds non-GMO?

Yes, we are committed to sustainable gardening. All seeds sold by Henderson Garden Supply are 100% non-GMO, and our organic fertilizers are OMRI listed for organic use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.