Returns & Exchanges

At Henderson Garden Supply, we want your outdoor space to flourish, which is why we offer a 30-day return window for all unused tools and garden decor. If you are not completely satisfied with your purchase, we are here to help you find the right solution for your landscape.

1

Initiate Your Request

Contact our customer support team via email with your order number and a brief reason for the return to receive your Return Merchandise Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned garden supplies, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing